Dash™ Commercial Prepaid Mastercard® Card Account E-Sign Agreement

Note: This E-Communication Disclosure (“Disclosure”) applies to any and all communications or disclosures that we are legally required to provide to you in writing in connection with your Dash Commercial Prepaid Mastercard (“Dash Mastercard”) and any related products and services (“E-Communications”). This Disclosure supplements and is to be construed in accordance with the terms contained in the Card Account Agreement (“Agreement”) you received from Sunrise Banks N.A., the issuer of your Dash Prepaid Mastercard. The words “we,” “us,” and “our” refer to Prepaid Technologies, Inc. and Sunrise Banks N.A. The words “you” and “your” mean you, the individual(s) identified on the Card Account. As used in this Disclosure, “Card Account” means the Dash Mastercard Account you have with us.

1. Scope of Communications to Be Provided in Electronic Form

When you use a product or service to which this Disclosure applies, you agree that we may provide you with any required communications or disclosures in electronic format, and that we may discontinue sending paper communications and disclosures to you, unless and until you withdraw your consent to E-Communications as described below. Your consent to receive E-Communications includes, but is not limited to:

  • All legal and regulatory disclosures and communications associated with Dash Mastercard and any related products and services.
  • Your Agreement and any notices about a change in the terms of your Agreement.
  • Privacy policies and notices.
  • Responses to claims filed in connection with your Card Account.
  • Notices regarding insufficient funds or negative balances.

2. Method of Providing Communications to You in Electronic Form

All E-Communications that we provide to you will be provided by posting such E-Communications on our website at https://getdash.io/.

3. How to Withdraw Consent

You may withdraw your consent to receive E-Communications at any time by sending us an email at support@getdash.io, or sending a letter to: Prepaid Technologies, Inc., 217 Country Club Park #113, Mountain Brook, Alabama 35213-4237. If you do withdraw your e-sign consent, we will close your account and send all remaining funds to the originating financial institution. Any withdrawal of your consent to receive E-Communications will be effective only after we have a reasonable period of time to process your withdrawal of consent. In the meantime, you should continue to access E-Communications posted on our website. If you withdraw your consent, the legal validity and enforceability of prior required disclosures and communications delivered in electronic form will not be affected. Withdrawal of your consent will result in the termination of your account in accordance with applicable law.

4. How to Update Your Records

It is your responsibility to provide us with a true, accurate and complete e-mail address, your contact information, and other information related to this Disclosure and your Card Account, and to maintain and update promptly any changes in this information. You can update information (such as your e-mail address) by: 1) Logging into your account at https://getdash.io/; 2) Calling the toll-free number, 1(855)982-9848; or 3) By sending us an email at support@getdash.io.

5. Hardware and Software Requirements

In order to access, view, and retain E-Communications that we make available to you, you must have an Internet connection. You will need to use an Internet web browser which is capable of supporting 128-bit SSL encrypted communications, which requires a minimum web browser version of either Microsoft® Internet Explorer version 9.0, Mozilla Firefox, Chrome, or Safari. Your system or device must have 128-bit SSL encryption software. Your access to this page verifies that your browser and encryption software/device meet these requirements. Javascript and cookies must also be enabled. You will also need a printer capable of printing text screens or a hard drive capable of storing data.

6. Requesting Paper Copies

We will not send you a paper copy of any E-Communication unless you request it, or we otherwise deem it appropriate to do so. You can obtain a paper copy of an E-Communication by printing it yourself or by requesting that we mail you a paper copy, provided that such request is made within a reasonable time after we first provided the E-Communication to you. You will be assessed a fee of $10.99 for each monthly paper statement request. To request a paper copy, you may: 1) Log into your account at https://getdash.io/; 2) Call the toll-free number, 1(855)982-9848; or 3) Send us an email at support@getdash.io. We reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any required disclosure or communication that you have authorized us to provide electronically.

7. Communications in Writing

All required disclosures and communications in either electronic or paper format from us to you will be considered “in writing.” You should print or download for your records a copy of this Disclosure and any other E-Communication that is important to you.

8. Federal Law

You acknowledge and agree that your consent to E-Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

9. Termination/Changes

We reserve the right, in our sole discretion, to discontinue the provision of your E-Communications, or to terminate or change the terms and conditions on which we provide E-Communications. We will provide you with notice of any such termination or change as required by law.

__ I have read the E-Communications Disclosure and consent to delivery of E-Communications in place of paper disclosures. I further acknowledge that (1) my computer satisfies the hardware and software requirements specified in the E-Communications Disclosure, (2) I am able to electronically access the https://getdash.io/ web site and electronically access and print the E-Communications you will be providing to me, (3) I am able to receive E-Communications at the email address I provided to you.

Customer Service

For all customer service information regarding the Dash Mastercard, please contact:
(855) 730-7655
Prepaid Technologies, Inc. – Dash Mastercard Customer Service
217 Country Club Park #113
Mountain Brook, Alabama 35213-4237


This Agreement is effective December 2019.